Q&A for Keys and Building Access Cards

Building Access Services

Contact the Department/Building Key Coordinator to submit your key request.
Only the department designee, Key Coordinator, completes the on-line Key Request.
The Key Request Form is located at www.fpm.iastate.edu/keys/request/
The following information is required - Name and one of the following: ISU Number or NetID.
Key Requests processed by 3:45 will be available at the General ServicesBuilding, Building Access Services Key Desk after Noon on the following business day.

The employee's supervisor or department head are required to approve key requests.
Any additional required signatures will be indicated on your FP&M Key Request Signature Sheet and must be obtained prior to keys being issued.

Keys may be picked up from FP&M Building Access Services Key Desk, Monday through Friday between 7:30 AM and 4:00 PM in the General Services Building, Room 108.
Keys may only be picked up by the person to whom they are issued or their designee.
Key Requests will be held at Building Access Key Services for 30 days after the initial request. Keys not picked up within 30 days will be charged a $25 fee (per order, not per key) back to the department.

The Building Access Services Key and Card Desk is located inside the main door (west side, center door) of the General Services Building.

Effective May 2009; students, faculty, and staff will be issued an ISUCard. The ISUCard will have dual technology for building access and ISUCard functionality.
Contact the Department/Building Card Coordinator to submit a request to add access to your ISU One Card.

Effective May 2009; students, faculty, and staff will be issued an ISUCard. The ISUCard will have dual technology for building access and ISUCard functionality.
Individuals who have an ISUCard and a white building access card will continue to use them as they currently do.
If either the ISUCard or white building access card stop functioning properly, go to the ISUCard Office and obtain a replacement card. This card will be an ISUCard with dual technology combining the ISUCard and white building access card into one card.

Key requests will be held at Building Access Services Key Desk for 30 days after the initial request. After 30 days, the request is cancelled and the key returned to key storage. Arrangements can be made with Building Access Key Services, at ext. 4-4211, if a longer duration is needed.
Following the 30 day period, a new request is required to obtain the requested key(s).
Keys not picked up within the 30 days will be charged a $25 fee per order.

Use the online transfer process on the Key Request Form.
Obtain the necessary signature for the FP&M Key Transfer Sheet and submit to FP&M, Building Access Services Key Services.

You may return your keys to your Department Key Coordinator or the Key Desk at FP&M’s Building Access Services, located in General Services Building.
The Department Key Coordinator can run a report of the current keys assigned to you.
Building Access Services will provide a receipt for keys returned.

Lost or stolen keys should be immediately reported to your department key/card coordinator and the Key Desk, upon discovery.
Building Access Cards can be deactivated by logging into AccessPlus.
The card will be replaced at the ISUCard Office for a fee. (See www.isucard.iastate.edu)

Keys or white building access Cards should be turned in to FP&M, Building Access Services, Room 108 General Services Building.

Duplication of university keys is strictly prohibited.
Keys must be requested through your Department Key Coordinator and submitted using the Key Request Form.
Keys are not to be loaned out and must remain in the possession of the Key Holder.

Have your department key requestor go to the Key Request Form and request another key, using the option of replacement for a bent/broken/non-working key.
If the lock is broken and not related to a key problem, call the Service Center at 4-5100.

Obsolete keys are to be returned. Keys are still issued to the Key Holder and will be assessed $25 per key if not returned to FP&M’s Building Access Services Key Desk.

Lock changes can be requested by Department Deans/Chairs or their designee by submitting a Service Request.
Emergency lock changes can be requested by calling the Service Center at 4-5100 and are subject to all charges, including overtime, if necessary.

An annual audit is required by each department to validate the continued use of keys/cards they have issued. A notification from FP&M will prompt units of the audit to be undertaken.