Campus Services
Fall Survey Results

1. Do you feel pick up of litter around your building is adequate?

Never Usually Always 1 2 3 4 5 2% 14% 32% 35% 17% 223 responses       Average score: 3.5

2000 2001 2002 2003 2004 2005 2006 2007 3.2 3.3 3.1 3.4 3.6 3.5 3.8 3.5

2. Do you feel the appearance of the landscape around your building is adequate?

Never Usually Always 1 2 3 4 5 5% 15% 30% 28% 22% 224 responses       Average score: 3.5

2000 2001 2002 2003 2004 2005 2006 2007 3.5 3.5 3.2 3.5 3.5 3.5 3.7 3.5

3. Does snow removal on campus meet your needs?

Never Usually Always 1 2 3 4 5 2% 21% 30% 32% 15% 224 responses       Average score: 3.4

2000 2001 2002 2003 2004 2005 2006 2007 3.4 3.5 3.4 3.8 3.8 3.7 3.9 3.4

4. Does the overall appearance of the campus landscape meet your expectations?

Never Usually Always 1 2 3 4 5 0% 6% 22% 39% 33% 224 responses       Average score: 4.0

2000 2001 2002 2003 2004 2005 2006 2007 4.1 4.0 3.9 4.0 4.0 3.9 4.3 4.0

5. Do you feel sidewalk repair is adequate?

Never Usually Always 1 2 3 4 5 1% 14% 29% 37% 18% 218 responses       Average score: 3.6

2000 2001 2002 2003 2004 2005 2006 2007 3.6 3.7 3.5 3.7 3.8 3.9 4.0 3.6

6. In your dealings with the campus services staff, do you find them to be courteous?

Never Usually Always 1 2 3 4 5 0% 4% 20% 26% 50% 189 responses       Average score: 4.2

2000 2001 2002 2003 2004 2005 2006 2007 4.1 4.1 3.9 4.2 4.4 4.3 4.7 4.2

7. In your opinion, do you find the campus services staff to be professional and qualified?

Never Usually Always 1 2 3 4 5 0% 3% 21% 30% 46% 191 responses       Average score: 4.2

2000 2001 2002 2003 2004 2005 2006 2007 4.0 4.1 3.9 4.2 4.4 4.2 4.7 4.2

8. Do you feel the communication process of relaying your needs to Campus Services is effective?

Never Usually Always 1 2 3 4 5 2% 8% 23% 35% 31% 177 responses       Average score: 3.8

2000 2001 2002 2003 2004 2005 2006 2007 3.6 3.7 3.6 3.8 4.0 3.8 4.2 3.8

9. Do you feel litter removal for the campus overall is adequate?

Never Usually Always 1 2 3 4 5 0% 10% 33% 36% 21% 218 responses       Average score: 3.7

2000 2001 2002 2003 2004 2005 2006 2007 3.4 3.6 3.4 3.5 3.7 3.9 3.9 3.7