Campus Services
Fall Survey Results

Select Year:

1. Do you feel pick up of litter around your building is adequate?

Never Usually Always
1 2 3 4 5
5 responses
2%
31 responses
14%
72 responses
32%
77 responses
35%
38 responses
17%

223 responses       Average score: 3.5

20002001200220032004200520062007

3.2

3.3

3.1

3.4

3.6

3.5

3.8

3.5

 

2. Do you feel the appearance of the landscape around your building is adequate?

Never Usually Always
1 2 3 4 5
11 responses
5%
33 responses
15%
68 responses
30%
62 responses
28%
50 responses
22%

224 responses       Average score: 3.5

20002001200220032004200520062007

3.5

3.5

3.2

3.5

3.5

3.5

3.7

3.5

 

3. Does snow removal on campus meet your needs?

Never Usually Always
1 2 3 4 5
5 responses
2%
46 responses
21%
68 responses
30%
71 responses
32%
34 responses
15%

224 responses       Average score: 3.4

20002001200220032004200520062007

3.4

3.5

3.4

3.8

3.8

3.7

3.9

3.4

 

4. Does the overall appearance of the campus landscape meet your expectations?

Never Usually Always
1 2 3 4 5
1 responses
0%
13 responses
6%
49 responses
22%
87 responses
39%
74 responses
33%

224 responses       Average score: 4.0

20002001200220032004200520062007

4.1

4.0

3.9

4.0

4.0

3.9

4.3

4.0

 

5. Do you feel sidewalk repair is adequate?

Never Usually Always
1 2 3 4 5
2 responses
1%
31 responses
14%
64 responses
29%
81 responses
37%
40 responses
18%

218 responses       Average score: 3.6

20002001200220032004200520062007

3.6

3.7

3.5

3.7

3.8

3.9

4.0

3.6

 

6. In your dealings with the campus services staff, do you find them to be courteous?

Never Usually Always
1 2 3 4 5
0 responses
0%
8 responses
4%
37 responses
20%
50 responses
26%
94 responses
50%

189 responses       Average score: 4.2

20002001200220032004200520062007

4.1

4.1

3.9

4.2

4.4

4.3

4.7

4.2

 

7. In your opinion, do you find the campus services staff to be professional and qualified?

Never Usually Always
1 2 3 4 5
0 responses
0%
6 responses
3%
40 responses
21%
57 responses
30%
88 responses
46%

191 responses       Average score: 4.2

20002001200220032004200520062007

4.0

4.1

3.9

4.2

4.4

4.2

4.7

4.2

 

8. Do you feel the communication process of relaying your needs to Campus Services is effective?

Never Usually Always
1 2 3 4 5
4 responses
2%
15 responses
8%
41 responses
23%
62 responses
35%
55 responses
31%

177 responses       Average score: 3.8

20002001200220032004200520062007

3.6

3.7

3.6

3.8

4.0

3.8

4.2

3.8

 

9. Do you feel litter removal for the campus overall is adequate?

Never Usually Always
1 2 3 4 5
1 responses
0%
22 responses
10%
71 responses
33%
79 responses
36%
45 responses
21%

218 responses       Average score: 3.7

20002001200220032004200520062007

3.4

3.6

3.4

3.5

3.7

3.9

3.9

3.7

 

Facilities Planning & Management
Email: FP&M Web Services
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Copyright © 2008, Iowa State University, all rights reserved.
www.fpm.iastate.edu/campusservices/survey.asp