Campus Services
Fall Survey Results

1. Do you feel pick up of litter around your building is adequate?

Never Usually Always 1 2 3 4 5 1% 9% 30% 36% 24% 184 responses       Average score: 3.7

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 3.2 3.3 3.1 3.4 3.6 3.5 3.8 3.5 3.5 3.5 3.3 3.6 3.7

2. Do you feel the appearance of the landscape around your building is adequate?

Never Usually Always 1 2 3 4 5 3% 11% 30% 33% 22% 183 responses       Average score: 3.6

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 3.5 3.5 3.2 3.5 3.5 3.5 3.7 3.5 3.5 3.5 3.2 3.6 3.6

3. Does snow removal on campus meet your needs?

Never Usually Always 1 2 3 4 5 1% 9% 37% 33% 19% 180 responses       Average score: 3.6

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 3.4 3.5 3.4 3.8 3.8 3.7 3.9 3.4 3.0 3.2 3.2 3.4 3.6

4. Does the overall appearance of the campus landscape meet your expectations?

Never Usually Always 1 2 3 4 5 1% 5% 18% 43% 33% 186 responses       Average score: 4.0

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 4.1 4.0 3.9 4.0 4.0 3.9 4.3 4.0 3.9 3.8 3.7 3.9 4.0

5. Do you feel sidewalk repair is adequate?

Never Usually Always 1 2 3 4 5 2% 9% 27% 37% 25% 185 responses       Average score: 3.8

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 3.6 3.7 3.5 3.7 3.8 3.9 4.0 3.6 3.5 3.5 3.5 3.7 3.8

6. In your dealings with the campus services staff, do you find them to be courteous?

Never Usually Always 1 2 3 4 5 0% 1% 14% 25% 60% 155 responses       Average score: 4.4

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 4.1 4.1 3.9 4.2 4.4 4.3 4.7 4.2 4.3 4.3 4.2 4.4 4.4

7. In your opinion, do you find the campus services staff to be professional and qualified?

Never Usually Always 1 2 3 4 5 0% 1% 16% 27% 56% 156 responses       Average score: 4.4

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 4.0 4.1 3.9 4.2 4.4 4.2 4.7 4.2 4.2 4.2 4.2 4.3 4.4

8. Do you feel the communication process of relaying your needs to Campus Services is effective?

Never Usually Always 1 2 3 4 5 1% 7% 24% 35% 34% 136 responses       Average score: 3.9

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 3.6 3.7 3.6 3.8 4.0 3.8 4.2 3.8 3.8 3.8 3.8 4.0 3.9

9. Do you feel litter removal for the campus overall is adequate?

Never Usually Always 1 2 3 4 5 1% 6% 24% 44% 25% 177 responses       Average score: 3.9

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 3.4 3.6 3.4 3.5 3.7 3.9 3.9 3.7 3.6 3.5 3.5 3.8 3.9