ISU Facilities Planning & Management

Custodial Services
Serving 6,521,653 gross square feet

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Iowa State University Custodial Services

Standards and Frequencies

 

Public and General University Space: (in order of priority)

Restrooms Full Service Daily
Entrances, Hallways, & Waiting Rooms

Full Service 1/week

(High Traffic/Visibility Areas)

Light Service 3/week or as needed

Classrooms/Student Teaching Labs

Full Service 1/week

Light Service 3/week

Stairways

Full Service 1/week

Light Service 1/week

Elevators

Full Service 1/week

Shower rooms

Full Service 2/week

Light Service 3/week

Steam rooms

Full Service Daily

Lounges/kitchen areas

Full Service 1/week

Dump Trash Daily

 

Non-Public and Departmental Areas

Clerical/Reception Areas Full Service 1/week
Staff/Faculty/Grad. Offices/Conference Rooms

Full Service 1/week

Research Labs / Bio-Security Areas/Security Areas.

These areas must be safe for general public use before entering and being serviced by custodial staff. Please schedule this with your custodial Team. Research labs are to provide their own trash bags.

 

Full Service consists of the following:

      1.       Dust mopping/Wet mopping

      2.       Vacuuming of Carpets (spot removal as time allows)

      3.       High dusting/Ceiling vents-any horizontal surfaces above shoulder height and that can be

                reached from a 10' ladder. (See Item #1 under Exception/Responsibilities below)

      4.       Low dusting/any horizontal surface below shoulder height (See Item #1 under     Exceptions/Responsibilities below)

      5.       Spot cleaning in public areas.  Wipe doorknobs, light switches, and spots on
    walls, doors, etc. (See Item #1 under Exceptions/Responsibilities below)

      6.       Light replacement within 10 feet above a level floor elevation. (See Item #2 under      Exceptions/Responsibilities below)

      7.       Emptying trash receptacles and relining as needed.  Check to see if trash cans need cleaning.      (See Items #3, 4 and 5 under Exceptions/Responsibilities below)

      8.       Wash windows in entryways/vestibules

      9.       Waiting rooms - spot clean tables, straighten, dust/vacuum chairs as needed

    10.       Restrooms - replenish supplies, i.e., toilet paper, paper towels, and soap as needed

    11.       Foam shower rooms, clean drains, clean benches and disinfect

    12.       Steam rooms cleaned and disinfected

 

Light Service consists of the following:

      1.       Dust mopping and spot wet mopping as needed

      2.       Spot vacuuming as needed

      3.       Emptying trash receptacles and relining as needed (See Items #3, 4 and 5 under     Exception/Responsibilities below)

      4.       Spot cleaning of entry/vestibule windows as needed

      5.       Restroom - replenish supplies, i.e., toilet paper, paper towels, and soap as needed

      6.       Mop shower rooms daily, clean drains, clean benches and disinfect

 

Event Service

Refers to additional services to clean and prepare for a special event.  Please contact the custodial team when additional services are needed.  We will try to be of assistance when these special circumstances arise.

 

Responsibilities/Exceptions

      1.   Custodians are not responsible for moving items on shelves, desks, walls and/or the
cleaning of any equipment.

      2.   Relamping should be done within a reasonable time frame based on the usage of the space and the number of lights in a given space.  For example:

            a.     If an office has only one or two lights and one is burned out, lamps should be changed

                    as soon as possible.

            b.     If a classroom has 12 lights and one is out, lamps should be changed within a week.

            c.     Lights that have been changed, but still need repaired will be marked with a tag. 

                    Custodian will submit a work order to FP&M maintenance for the repair of these lights.

      3.   Custodians are not responsible for emptying individual recycle containers. (See White Paper Recycling). Research labs are to provide their own trash bags..

      4.   Custodians are not responsible for recycling cardboard. (See Cardboard Recycling)    

      5.   Large volumes of trash, biological waste or trash weighing heavier than 25 pounds should be handled by the department or by calling the Facilities Service Desk (4-5100) for special assistance, i.e., files, books, equipment, and large boxes. (See Trash/Refuse Guidelines)

      6.  Service to Research Labs/ Bio-Security & Security Areas must be provided with minimal risk to our employees. If you have any questions or requests for services in these areas, please contact the Custodial Manager at 294-2826

 

**Snow removal will take priority over normal cleaning schedules.  Custodians are responsible for keeping the entries of the building accessible following snowstorm events.

 

 

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