It's 8:30 AM on Friday and there is not a manager, assistant manager, or CRS in sight. But, if you check in the conference room, you will find them attending the Job Review meeting. This weekly meeting is to review and discuss all requests FP&M received during the week and all jobs in progress. To assist in the review process, Ron Kinyon and Lana Hood each prepare a report.
Lana's report lists all the requests received for the current week. She highlights requests of special interest, explains any special circumstances or due dates, and the current status. Ron's project management report, noted for its cartoon cover, is a running list of all active jobs. The report combines various reports including a labor summary report and chart, special jobs by due date report, and a work report by service.
Each Friday, the group reviews the reports. They discuss any special circumstances and review the routing. They also review and ask questions concerning the direct issue requests. The managers report their shop's job progress. Meeting attendees include Katie Baumgarn, Dick Begg, Gary Birkestrand, Sam Carmean, Ron Cochran, Steve Disbrowe, Kerry Dixon, Dennis Erickson, Lana Hood, Dean Khan, Ron Kinyon, Joe Knous, Larry Larson, Dave Peterson, John Sluis, Archie Steenhard, and Lola Van Wyk.
Another tool for the managers is Al Miller's weekly work order report. Al's report comes out the beginning of each week. This report lists all work orders issued against cost centers and standing jobs that have exceeded 10 to 45 days past their issue date.
As the Work Information Center receives a request, they attach a routing slip and determine who within FP&M and EH&S should see the request. Recently Steve Disbrowe, Kerry Dixon, Sally Emmerson, Lana Hood, Ron Kinyon, Larry Larson, Penny Munday, Dave Peterson, John Sluis, Archie Steenhard, and Lola Van Wyk worked together to revise the FP&M Request Routing form. The new form is more user friendly.
Other news from the Work Information Center is the addition of a fourth clerk, Kris Sperfslage . Recent alterations to the work area should accommodate the staff and enhance the accessibility of the files. In the future, we hope we can improve the hallway window to be more useable by our customers.