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Service
Guide
Frequently Requested FP&M Services

 

Activity/event authorization
Classroom scheduling
Equipment installation/repair
Furniture repair
Heating/cooling problems (HVAC)
Building Access
Mail delivery
Pest control
Recycling
Refuse disposal
Signage
Utility locates
Services not associated with FP&M

Activity/
event authorization
FP&M must authorize all organized outdoor activities occurring on campus. This includes entertainment, speakers, or food service. The approval process begins by filling out an Activity Authorization form with the Office of Student Organizations (210 Memorial Union, 294-0954). In addition, an intramural is needed when requesting FP&M services. Some of these services include electric, trash recepticles, portable generators, tent locates (tent contractor for ISU is EDI out of Des Moines). If you have any questions regarding FP&M authorization of outdoor activities or services provided, you may call 294-0692.

Classroom scheduling The room scheduling office is responsible for scheduling classes and special events into general university classrooms and auditoriums. Special events include, but are not limited to departmental meetings, seminars, oral defenses, course review sessions, and much more. Student Organizations wanting to reserve a classroom/auditorium for a group meeting need to submit a room request form. Call 294-5338 to reserve a classroom, auditorium, or if you have any questions regarding group meetings. Departments can also schedule events using the departmental room request form.

When leaving a phone message with room scheduling, please include the following details:

  • Name
  • Phone number
  • Date and time of event
  • Size of group
  • Special media technology requests
  • Name of event
  • Indicate specific rooms requesting, if known

Ethernet data jack connections may be requested by calling 294-0892. Instructors needing this type of service in a general university classroom should contact room scheduling two weeks prior to the class meeting.


Equipment installation/
repair
Departments may request installation or repair of departmental equipment by submitting a FP&M Request for Services form. Please submit these requests as far in advance as possible to allow for adequate job planning and scheduling.  You may consult with the Project Coordination Center if you have questions concerning equipment installation or repair.

Furniture repair Furniture repair is a departmental expense. Departments can request furniture repairs by submitting a FP&M Request for Services form.  You may consult with the Project Coordination Center if you have questions concerning furniture repair.

Heating/
cooling problems (HVAC)
Call the Service Desk at 294-5100 with heating or cooling problems that affect immediate comfort. Direct requests to modify or add to building heating, ventilating, and air conditioning (HVAC) systems by submitting a FP&M Request for Services form.

Building Access

FP&M Building Access Services provides building access by means of issuing keys and building access cards for university buildings, rooms and roadways. Building Access Services will accept key orders via the FP&M Key Request form from designated person within each department, who has been assigned as the Department Key Coordinator. Departments or individuals can pickup keys by presenting a signed and approved signature sheet.

In addition to building keys, BAS locksmiths make keys for cabinets, desks, and other miscellaneous keys for a per key fee. The locksmiths install, repair, and replace locks upon request. (Some lock requests are subject to departmental funding.)

Building Access Cards are issued with the Building Card Coordinator completing a Card Request form . Building Access Cards will be ready to be delivered or available to be picked up within the next business day.

The Building Access Services Key and Card Desks are located inside the main door (west side, center door) of the General Services Building.

Lost key or building access card replacement fee is $20 per key or card.

Please contact Building Access Services at 294-4211 if there are any problems or questions with the operation of keys, locks or access cards.

For more information, visit the Building Access Services web site.


Mail delivery Postal and Parcel Services provides delivery and pickup of all international, US, and campus (interdepartmental) mail for major campus buildings. For details of these services click here or phone the mail facility at 294-7790.

Pest control A certified pest control operator follows an integrated pest management program. This program includes pest control inside as well as outside university buildings. If you have any questions regarding pest control, please call the Service Desk at 294-5100.

Recycling Current campus recycling efforts include white office paper from major buildings on campus. Those interested in participating voluntarily sort paper at their work site into 7-gallon blue recycling bins and empty the bin into 50-gallon barrels. FP&M provides both size containers to university departments. FP&M building custodians (and Residence staff) coordinate transporting the large barrels to the building dock on designated collection days. Collection is provided by Campus Services.

Other university recycling efforts include newspaper, cardboard, confidential paper disposal/recycling service, annual phone book collection, yard waste composting, scrap metal, auto batteries, tires, motor oil, pallets, and scrap wood. For questions concerning campus recycling, please call 294-0692. Additional information about recycling is available on the ISU Recycling homepage.


Refuse disposal FP&M handles refuse disposal for academic and administrative buildings and residence halls including barrels, Dumpsters, and litter. FP&M picks up the Dumpsters as needed, generally twice a week. FP&M transports campus refuse to the Ames Resource Recovery Plant where it is burned for fuel supplementing the City Power Plant. Please call 294-1474 with questions or concerns about campus refuse disposal. Environmental Health & Safety (EH&S) handles all chemical or hazardous waste.

Signage FP&M provides signage and directory services within established guidelines. These are charged to a project or departmental funds as appropriate. For details call Architectural and Engineering Services at 294-8811.

Utility locates Utilities must locate all underground utilities prior to any digging including the installation of signs, tent stakes, or posts. Please use the online form or call the Service Desk at 294-5100 to request underground utility locates.

 

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