Important message regarding COVID-19 precautions from FPM Building Security Services
In keeping with social distancing guidelines, and other personal protective health precautions, Building Security Services is implementing a few changes to limit desk staff from exposure to routine walk-in traffic.
- Please continue to email, or submit forms online, for keys and card access requests and changes rather than requesting in-person at the General Services Building Key Desk.
- For those needing to return keys we would ask, if at all possible, to turn those keys into your key coordinator who can return those to us when time permits and this current situation improves. If this is not possible, please contact us (using the information at the bottom of the page) ahead of time to let us know when you will be stopping by the desk. The key desk will be open until further notice from 7:30 AM-4 PM, Monday-Friday.
- When you do need to visit the key desk, please respect the distance between you and the key desk employee. You may need to sign or initial a form, so it is impossible to do that without being right at the desk counter. Staff may step back from you during those times. They also will be wearing protective gloves when handling keys.
- For ISU staff: if you are not in immediate need for keys, or the need for keys are for a project not currently being worked on, we ask that you limit the request for keys to an absolute necessity for the near future. This will also limit the amount of traffic that needs to come to the key desk to pick-up keys. This also applies to temporary access cards. Please request only on an absolute-need basis while the university card office is closed, or operating under limited hours.
Due to extenuating circumstances affecting the Iowa State campus community at this time, we will be suspending the key access audits and any required key returns for the next 60 days.
If you have completed your key audit, we thank you. If you require more time due to staffing issues for employees, or for students who are not on campus, we hope this will alleviate any concern for you in the interim. You may still complete your audit anytime during this period with the instructions in your email notices.
This key audit and key return suspension will be effective immediately and will remain in effect through May 31, 2020.
Keys and Locks
All about keys and locks at ISU
Access Cards
Get building access with your ISU Card
Surveillance Cameras
Access live feed, get assistance installing, or retrieve recorded video
Department Coordinator Dashboard
After-hours Building Access Request Form