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Service Request

Work Order Lookup

Date WO # Location Description Requester Status
4/25/2022 183302 DESIGN Investigate and Address Grade issues on East Side of the Building. Having issues with water seeping into Restroom R0075 causing mold issues. Christopher Saunders Open
4/18/2024 356196 DESIGN Sale of TreeCycle Wood to the College of Design. All the wood should be priced to the students at $4 per board foot. Rhonda Martin Open
8/12/2024 382664 0038A DESIGN The exhaust system for the kiln room is squealing on start up, this is large exhaust stack(fan) on the exterior of the building. Can we get someone out to take a look at it? Jeremy Thurlby Assigned
9/19/2024 390572 0003A DESIGN The pneumatic valves that open the exhaust vent and open the fresh air intake are not working. This is part of the system for the exhaust stack for the kiln room. Jeremy Thurlby Assigned
10/24/2024 397716 R0225 DESIGN Graffiti on wall Leo Pierce Assigned
11/1/2024 399226 0240 DESIGN there are 2 banks of lights that are out in the room. This should be a priority as it is used to teach drawing classes. Thanks. Michael Miller Assigned
1/31/2025 417915 0311A DESIGN The faculty who teaches in this room is reporting low water pressure. They use a power washer to clean silkscreens and the water is not keeping up. Can we get someone out to take a look? Jeremy Thurlby Closed
1/21/2026
2/28/2025 424058 C0302 DESIGN The green and red indicator lights are out on both elevators as well as the elevator call buttons. Craig Strother Assigned
3/20/2025 428985 C0003 DESIGN Elevator 1 by CO003 is jumping and needs to be checked. Any questions call Dan at 515-686-0984. Due to the vintage of the controller, there is no fault log. Technician checked the door locks and could not replicate the issue. He checked the overall operation and returned the car to service. 1 Hour X $241.00 = $241.00 Daniel Isaacson Assigned
3/26/2025 429704 E0004 DESIGN The northwest elevator is having issues. It has been reported multiple times that after you get in and it just doesn't do anything and then after you open the doors and close them again it works. Sounded like there was still movement with the doors on the ground floor the first time they closed then it closed properly the second time. Can we get the tech out to take a look? Jeremy Thurlby Open
4/25/2025 436067 M0068A DESIGN Hire HM Cragg to perform 2 Hour Load Bank Tests on Emergency Generators. Anthony Gervais Open
5/13/2025 441943 0434 DESIGN There are lights out on the ceiling. Any questions call Dan at 515-686-0984. Daniel Isaacson Assigned
5/20/2025 442615 GENERAL DESIGN water and smoke detector on 5th floor Southside Dustin Limoges On Hold
6/26/2025 451424 0001AA DESIGN Attn. Brock polar, I-vac battery light flashes after 20min. Of use and machine stops working. Eo24906 machine no. Craig Strother Materials-Awaiting
6/30/2025 453347 0077 DESIGN The air exchanger in room 77 is not putting out any air. The air exchanger in room 66 is hardly putting out any air. Both rooms are warm. Any questions call Dan at 515-686-0984. Daniel Isaacson Assigned
7/23/2025 460411 GENERAL DESIGN Assistance from John Breon Mark Huss Open
8/8/2025 465183 M0017 DESIGN College of Design mechanical room M0017, in the air filter bay is a condensate tank/pump system. RTK4 has a leak at the pump/motor flange that will need replaced to reseal. The RH pump motor appears to be leaking the greatest mount, but the LH may also need a new flange gasket as well. See attached file for details. Dale Headrick Closed
1/22/2026
8/11/2025 465317 DESIGN Barron Equipment to replace gas shocks. Anthony Gervais Open
8/14/2025 465951 0034A DESIGN Water leak (condensation?) from overhead pipes running to overhead air handling unit. Can see water dripping overhead from insulation. Leak is directly above the woodworking planer and water damage can be see on infeed table and enclosure. Additional location information: above planer Peter Scheidt Assigned
8/25/2025 466933 0534 DESIGN No lights turn on with switches, they just blink, probably a power pack problem Craig Strother Closed
2/9/2026
8/26/2025 467235 0307 DESIGN Teacher standing desk does not function. It has power, essentially "clicks" but does not raise or lower. Additional location information: Front of classroom Paul Bruski Assigned
9/23/2025 474609 DESIGN The elevators are not currently working right now they're both stuck on the bottom floor. Michael Valline Open
9/23/2025 474624 0066 DESIGN We have a leak in this room when it rains, not sure if its coming from the roof, window or the vent for the FCU. Can we get someone out to check it out? Jeremy Thurlby Assigned
9/30/2025 475562 0001AA DESIGN Vacuum cleaner E024584. The small connector hose from head to the upright part of the vacuum has crack in it and needs replacement. Daniel Isaacson Materials-Awaiting
10/1/2025 475647 R0425 DESIGN Rooms R425, R475, R275, R225, 54A, and 54B are very warm and thermostat does not work. Any questions call Dan 515-686-0984. Daniel Isaacson Assigned
10/9/2025 479443 R0075 DESIGN Rooms 54B and R0075 are warm. Thermostats must not be working. Any questions call Dan at 515-686-0984. Daniel Isaacson Assigned
10/13/2025 479666 E0004 DESIGN This elevator is stuck with the doors open on ground floor. Can we get the tech out to fix it? Jeremy Thurlby Assigned
10/14/2025 479717 DESIGN The elevator is stuck on the ground floor with the doors open and is not responding. North elevator # 1529 Jessica Hansen-Moench Assigned
10/16/2025 479923 DESIGN North elevator # 1529 is stuck on the ground floor with the doors closed and not responding. Jeremy Thurlby Assigned
10/27/2025 480978 M0124 DESIGN Attention Brock Polar,: vacuum sweeper 63186 needs a new hose wand ( old one broken and taped up) and the handle needs a new screw to hold it on (handle pulls loose while vacuuming) Craig Strother Materials-Awaiting
11/5/2025 485533 0111 DESIGN There is a broken or missing roller shade in this room. Can we get a carpenter out to take a look? Jeremy Thurlby Assigned
11/5/2025 485564 0101 DESIGN Bottom of auditorium above lower entrance door light out above thanks Mike Michael Valline Assigned
11/13/2025 486171 0001AA DESIGN Pro Team vacuum E024584 shut of today by itself and will not run. Orange light was on, but could not find anything plugged. Any questions call Dan at 515-686-0984. Daniel Isaacson Assigned
11/19/2025 486579 0526 DESIGN We are having very bad luck with a number of faculty classroom desks over the last 1-3 years (all same model and installation date). We have two in room 526 that are non-functional standing desks. Both do not respond to the controls, have been unplugged and replugged in to no avail. I hope they are under warranty. Please use PG102524 Paul Bruski Assigned
11/20/2025 486661 0066 DESIGN The heat setting is on the highest setting. The room is about 65 degrees. That is going to be a problem when it gets colder. Any questions call Dan at 515-686-0984. Daniel Isaacson Assigned
12/1/2025 487196 0044 DESIGN Rooms 44 and 54A are cold. Any questions call Dan 515-686-0984. Daniel Isaacson Closed
2/3/2026
12/1/2025 487279 0101C DESIGN EML8 emergency light assembly does not function/light when tested. This is a non-battery unit and is direct wired only. This unit will need to be replaced with a new unit that has a battery back-up if possible. This w/o will need to be assigned to an electrician. See attached Word file for additional details. Dale Headrick Assigned
12/1/2025 487280 0102 DESIGN EML4 emergency light assembly does not function/light when tested. This is a non-battery unit and is direct wired only. This unit will need to be replaced with a new unit that has a battery back-up if possible. This w/o will need to be assigned to an electrician. See attached Word file for additional details. Dale Headrick Assigned
12/2/2025 490845 C0085 DESIGN At the end of the hallway across from room 58, dirty water is dripping down from above. Any questions call Dan at 515-686-0984. Daniel Isaacson Closed
1/20/2026
12/3/2025 491289 R0575 DESIGN The women's restrooms seems to be cold, no heat from the hot water pipes in the register Craig Strother Assigned
12/19/2025 493232 0181 DESIGN Request to clean/mop (not wax) gallery 181/181A floors. Work completed Rachel Royster Closed
1/15/2026
12/30/2025 493785 0062 DESIGN Water had come in through the ceiling. A ceiling tile was saturated and broke off and collapsed to the floor.Other tiles in the ceiling have water stains also. This happened over by the windows. Any questions call Dan at 515-686-0984. Daniel Isaacson Closed
1/16/2026
12/31/2025 493837 DESIGN When elevator starts up it jumps then goes, then slows way down Reported by Dan Erickson 686-0984 Barbara Schumacher Open
1/5/2026 496523 0054 DESIGN The lock mechanism on the door is seized up. The door cannot be opened from the inside or outside from the hallway. Any questions call Dan at 515-686-0984. Daniel Isaacson Closed
1/15/2026
1/5/2026 496696 0346 DESIGN Not all lights are working in area thanks Mike Michael Valline Assigned
1/8/2026 496936 0562 DESIGN 2 banks of lights out in room 562 Craig Strother Closed
1/15/2026
1/8/2026 496937 0507 DESIGN 1 bank of lights out in 507 and 1 bank of lights out in room 511 Craig Strother Closed
1/15/2026
1/8/2026 496964 0530 DESIGN Window shade will not go up or down Craig Strother Closed
2/3/2026
1/9/2026 497054 DESIGN Design test header needs attion.Leaking inside the building and needs new valves outside. please get quote and PO. ATT. Tim Kelley Timothy Kelley Assigned
1/9/2026 497062 0116 DESIGN The carpet transition strip in the doorway has come loose and is catching on the door when it closes. Can we get a carpenter out to take a look? Jeremy Thurlby Assigned
1/9/2026 497063 0111 DESIGN There is a window blind that is not staying up and it appears to be a broken clutch. Can we get a carpenter out to take a look? Jeremy Thurlby Closed
1/14/2026
1/9/2026 497106 0134 DESIGN Two people have reported that their keys do not work in the lock. Michael Miller Closed
1/15/2026
1/13/2026 497280 0440 DESIGN The curtain on the far right window will not stay up. Any questions call Dan at 515-686-0984. Daniel Isaacson Closed
2/4/2026
1/13/2026 497281 0452 DESIGN There are lights out in the ceiling. Any questions call Dan at 515-686-0984. Daniel Isaacson Closed
1/15/2026
1/16/2026 497722 0352 DESIGN 3 blinds won't stay up marked with blue tape Michael Valline Closed
2/4/2026
1/16/2026 497723 0387 DESIGN Thermostat is hissing Michael Valline Closed
2/3/2026
1/20/2026 497843 0291 DESIGN This office door is having issues it seems with the closer or hinges. It is hard to close right before it latches. Can we get someone out to take a look? Jeremy Thurlby Closed
1/28/2026
1/23/2026 498202 0054AA DESIGN The FCU (UVU16) in this room is not operating. The room is cold and sounds like the motor is stuck or trying to start(low hum coming from the unit). Can we get a tech out to take a look? Jeremy Thurlby Assigned
1/23/2026 498209 0044 DESIGN This studio is cold, we have opened the back room to 44B to provide some heat. Can we get a tech out to take a look? Jeremy Thurlby Assigned
1/23/2026 498274 R0075 DESIGN The soap dispenser on the mirror has one side of the cover that is broke and needs replacing. Any questions call Dan at 515-686-0984. Daniel Isaacson Closed
2/2/2026
1/26/2026 498522 0116 DESIGN The faucet in this room is dripping, can we get someone out to take a look at it? Jeremy Thurlby Closed
2/2/2026
1/27/2026 498780 0592 DESIGN Thermostat doesn't work, room is at 66 degrees Craig Strother Assigned
1/28/2026 498990 0578 DESIGN It has been very cold in our office (578). I have tried to adjust the thermostat, but it doesn't seem to work. Can we get a tech out to take a look? Jeremy Thurlby Assigned
1/29/2026 499065 0054A DESIGN The temp is this studio is cold, it appears the thermostat is broken/out of adjustment. Can we get a tech out to take a look? Jeremy Thurlby Assigned
2/2/2026 502245 0034 DESIGN Air handler in room 0034 makes loud noise when fan starts. Peter Scheidt Assigned
2/3/2026 502379 R0575 DESIGN One of the stalls in the women’s bathroom on the 5th floor has a broken lock. Can we get a carpenter out to take a look? Jeremy Thurlby Closed
2/5/2026
2/3/2026 502423 0011 DESIGN There is a large sink to the left of the room. The hot water side f the faucet has a small leak when shut off. Can we get someone out to take? Jeremy Thurlby Assigned
2/4/2026 502605 0160 DESIGN Carpet cleaned in this office Work tags to attach: PG101717 Melissa Barnes Assigned
2/9/2026 502867 0386 DESIGN Michael Smith Open