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Service Request

Work Order Lookup

Date WO # Location Description Requester Status
7/6/2021 2909 DURHAM WG11015 - UTIL ENG-ITS-PROJECT PREPLANNING TIME Randolph Larabee Open
7/6/2021 2910 DURHAM WG11016 - UTIL ENG-ITS MISC SUPPORT Randolph Larabee Open
7/6/2021 2911 DURHAM WH09698 - UTIL ENGR-UPDATE ITS CAMPUS STANDARDS DOCUMENTS Randolph Larabee Open
7/6/2021 2913 DURHAM WH09720 - CONSULTANT FOR ITS CAMPUS STANDARDS UPDATE Randolph Larabee Open
11/9/2023 323393 M0025B DURHAM Price have new rail system, control panel and frog mouth lid installed on sewage pumps. Assign to me Donald Gregory Closed
1/22/2026
1/4/2024 334922 DURHAM Patch walls after water leak in 3 locations. In the stairwell landing between the basement and first floor, in the basement and floor above. See Mike Hanson for details. Robert Hade Assigned
4/12/2024 355657 DURHAM Clearing Brush - North Loop Fiber Expansion Travis Van Dyke Open
6/14/2024 369571 DURHAM Util Eng - Reiman Gardens Fiber Optic Backbone Connection Travis Van Dyke Open
7/24/2024 377087 0105 DURHAM There was a whiteboard removed from the wall in Durham 105. We would like the wall patched and then painted with whiteboard paint. Sara Julich Assigned
8/1/2024 378527 0108 DURHAM Durham 108 that part of the wall seems to be damaged to the left of the whiteboard. Part of the wall seems to have been ripped off, and then taped back to the wall. We would like this patched up and that spot painted. Sara Julich Assigned
4/2/2025 434051 0139 DURHAM FDC Design Hayley Sandholm Open
4/15/2025 435203 0074C DURHAM Insulate pipes around hot water leak Michael Solberg On Hold
4/25/2025 436045 M0025B DURHAM Hire HM Cragg to perform 2 Hour Load Bank Tests on Emergency Generators. Anthony Gervais Open
5/5/2025 441290 DURHAM Work order for Facilities Design and Construction Services, mechanical engineering, budget line 2020 Mark Huss Open
5/20/2025 442553 C0304 DURHAM Right in the corner of this door there is a puddle. I mopped it up and it pooled again. Carpet and floor. Wet mop sign up Pamela Newsome Assigned
6/9/2025 447902 M0277 DURHAM Auto scrub will not put water out on floor and will not suck up water from floor,maybe have a clog hose on the machine? RoomM277 and auto scrub numbers 64420 Julie Wengert Materials-Awaiting
6/21/2025 450623 0116 DURHAM FY26 Durham - SLA for Additional Cleaning - Clean room 116 once per week and charge this WO every other week. FPM Service Desk Open
6/27/2025 452324 M0277 DURHAM Auto scrubber. The tube for viewing on top of scrubber isn't showing much action at all. Dribble of water. I've checked the filter and it was clear. Took off the house that connects to squeegy and it was clear Pamela Newsome Materials-Awaiting
7/11/2025 458970 0327 DURHAM There is a sizable leak between 324 and 327 in Durham, 3rd floor. Thank you! Lynne Dubert Assigned
7/22/2025 460319 0291 DURHAM After the power surge this morning, the office suite has been much warmer. With the hot water turned off for the pipe replacement project it has been much cooler in the building, so an air handler may be out based on the difference in temps. Sara Julich Assigned
7/23/2025 460406 DURHAM Technician found the phone was not working during routine maintenance. He replaced and reprogrammed the phone and checked operation. 1 Hour X $241.00 + $498.26 (materials) = $739.26 Ryan Rieke Open
8/11/2025 465314 DURHAM Barron Equipment to replace and weld shims to dock levelers. Anthony Gervais Open
9/2/2025 471262 M0277 DURHAM Auto scrubber isn't cycling water. Also squeegy is rubbing maybe too much on the floor??? Left it fill of water so you could test it Pamela Newsome Materials-Awaiting
9/8/2025 471973 0095 DURHAM Both XDP controllers on the west wall are reporting a sensor fault. Please investigate which sensors are in fault and repair. Robert Hade Assigned
9/9/2025 472080 0095 DURHAM There are two Liebert CRAC units located in the far south row of the data center, row 49. Both are in alarm. One powers off after around 10 minutes of running and the other has a bottom fan failure alarm. Robert Hade Assigned
10/6/2025 478967 DURHAM For the past few weeks we have noticed the lights flashing. Noticed in Basement and on second floor. Only goes out for a second or so, but since it seems to be building wide want to make sure it isn't a bigger problem. Saw 2 separate flashes today. One at 11:47am and one at 12:43pm. Doesn't seem to impact emergency lights from what has been noticed. Robert Hade Open
10/6/2025 479001 M0325 DURHAM Fire Marshal Violation - Electrical 3rd Floor Mechanical Room (M0325) has an open void in Breaker Panel Box "L3A" - Breaker 42. Void needs to be filled Michael Kaldenberg Assigned
10/10/2025 479482 M0076 DURHAM Used Carpet extractor to clean an office at the end a red light came on. Cleaned the yellow filter but it still came on. Needs to be fixed so rest to use next time. Thank you Pamela Newsome Materials-Awaiting
10/22/2025 480386 M0025 DURHAM Pump 10- Leaking, possible seal replacement. Brian Grove Closed
1/22/2026
10/22/2025 480443 0217 DURHAM There is a water spot on the ceiling in 217 that appears to be damp still. Not sure the urgency of this, but wanted there to be awareness. Sara Julich Assigned
10/23/2025 480605 0105 DURHAM Water is leaking from the ceiling tiles Sita Molacek Assigned
11/10/2025 485870 DURHAM Stacy w/ DPS called to let us know they have an officer and trucks at Durham Denise Wulf Open
11/11/2025 485941 DURHAM During Kone testing it was found that there is no pressure switch installed, and it is required when jack head is higher than pumping unit. Schumacher invoice 90665506 Low pressure switch: $312.00 Labor: 2.5hour x $248.23 = $620.58 Total: $932.58 Ryan Rieke Open
12/2/2025 490875 X0162 DURHAM Blower motor in FCU7 has failed and needs to be replaced Joseph Saunders Closed
1/22/2026
12/5/2025 491476 M0277 DURHAM Imop suction is compromised. Need to make sure I'm cleaning each filter! Want to make sure I know where they all are Pamela Newsome Materials-Awaiting
12/5/2025 491520 DURHAM Repair Wet Sprinkler Inspection deficiencies: "Fire sprinkler head in the riser room just under the heating and cooling ductwork is a sidewall head and is the wrong orientation. Should be replaced with a half inch, upright, brass, fusible, 165° fire sprinkler head. PIV is too tight and will not turn. Needs serviced. Customer can handle this." ATTN: Tim Kelley Sailesh Gautam Assigned
12/5/2025 491549 0391B DURHAM A problem has been reported by Jie Wang. Building: Durham Center Room: 391B Problem: The room is too hot, currently 80 degrees. A previous ticket was submitted on 11/06/2025 (request ID: 485631), but it seems that the issue remains.? Jie Wang's email address is jiew@iastate.edu Jie Wang Assigned
12/8/2025 491686 0315 DURHAM The space in this office keeps getting colder. There is no way for him to turn heat up in this building. Lynne Dubert Assigned
12/11/2025 492067 M0277 DURHAM Imop quit working after first bathroom Pamela Newsome Closed
1/29/2026
12/17/2025 492944 DURHAM Schumacher invoice 90666569 During KONE testing, they noted the stop switch does not ring the alarm bell when activated. The technician rewired the switch and bell to function simutaneously when activated and checked the overall operation. 2 Hour x $248.23 = $496.46 Ryan Rieke Open
12/17/2025 492991 0139 DURHAM Cylinders and keys for two new doors in Room 139 Mark Huss On Hold
12/17/2025 493006 R0078 DURHAM There's a section of the floor near the floor drain that is crumbling underneath. Not sure how to describe it but you can press on it and both see and feel that whatever is underneath, is no longer solid. Either Seth Anderson or I may need to demonstrate what we're seeing as it isn't obvious just visually. Not sure what's underneath that would feel like soggy plywood. Additional location information: Basement Men's restroom Mark Beran Closed
1/16/2026
12/18/2025 493060 R0159 DURHAM The thermostat on the wall opposite the doorways to the mens and womens restrooms is making a droning noise.  I mean, if you stand so that the mens and womens doors are to your left and right, you see it straight ahead of you.  The noise is not bad enough to disturb anything, but it is obviously doing something weird which started only today. Lorrie Ludwig Closed
1/21/2026
12/18/2025 493065 R0359 DURHAM The door to the 3rd floor mens restroom closer appears to be failing; it is currently slamming shut quickly and is dripping oil onto the floor/door. This could be a safety hazard or cause damage to the frame if left unaddressed. Sara Julich Closed
1/22/2026
12/19/2025 493189 0113 DURHAM Water is dripping into the Professor's light in his office. Could someone please check on this? Thank you! If you need in the room, please call Lorrie at (319) 231-1608? Thank you and Happy Holidays! Lorrie Ludwig Assigned
12/31/2025 493863 M0125 DURHAM Supply and install a closed loop hydronic system Mark Huss Closed
2/2/2026
1/6/2026 496721 X0162 DURHAM Southern door not securing on exterior Nicholas Swanson Closed
1/15/2026
1/8/2026 497006 R0159 DURHAM Fwd request: I am reaching out to see if anything can be done with the men’s urinals on the main floor.  There is some type of buildup on the urinals and they are not flushing with proper pressure.  It is not too bad now, but once the students return they are going to start smelling again because they do not completely empty when flushed.  As someone who uses them daily on this floor I usually end up skipping them once students return, so I thought I would say something.  It has only been in the past 6 months that they have become this way.    The restroom is cleaned regularly but the smell never really goes away in session. Jami Halupka Assigned
1/12/2026 497198 S0123 DURHAM FCU-5 in south stairwell not functioning properly. Please assign to Mark Schmitz. Joseph Saunders Closed
1/13/2026
1/13/2026 497296 0095 DURHAM CAC-7 (Large CRAC unit in Data Center, South West corner) is making a rattling sound as it runs. Not sure if an engine belt needs replaced or it's a bearing inside the engine itself. Robert Hade Closed
1/23/2026
1/13/2026 497331 DURHAM The SW doors on the west entrance are not working properly. Mark Wyant Assigned
1/15/2026 497487 M0025 DURHAM DPS: High sump pump alarm call back Joe Judge Closed
1/20/2026
1/15/2026 497507 C0158 DURHAM Yesterday around 3pm, the thermostat in the hallway directly across from the 1st floor restrooms started making a very loud beeping/screeching sound. It almost sounded like an alarm was going off in the building. Now the thermostat is making a constant loud humming sound. Sara Julich Assigned
1/15/2026 497527 M0025D DURHAM put out of order signs on tub sink. 3" cast iron drain line is cracked and needs replaced. Edward Munholland Closed
2/5/2026
1/16/2026 497598 R0078 DURHAM Maybe what was done to the floor is a temp band-aid? The floor has some weak spots, a raised bubble area, sounds hollow in a sot and "crunchy" " gravely". Maybe it's a temp fix but if not I'm not sure it's going to hold up?? Pamela Newsome Canceled
1/16/2026
1/16/2026 497599 M0377 DURHAM Auto scrubber: The small circular, plastic piece that holds the pad on needs a new clip Pamela Newsome Materials-Awaiting
1/16/2026 497630 0281 DURHAM There appears to be a key broken off in the door. Sara Julich Closed
1/22/2026
1/16/2026 497632 0074C DURHAM Replace ceiling tiles and repair under sink from water damage. Edward Munholland Assigned
1/16/2026 497697 0074 DURHAM Air Handler AHU-4 was recently repaired but we are still not getting airflow in either 74 or 74D. I believe this is due to the thermostats in those rooms not having any air pressure. I just checked the thermostats in 74 and the surrounding rooms, and found that the thermostats in 74A (my office) and 74C (our break room) have air pressure and are receiving airflow. However the thermostats in 74 (main room) and 74D (call center) do not air pressure and are not receiving any airflow from the ducts. Additional location information: Both our main space, 74, and our call center, 74D Mark Beran Closed
2/3/2026
1/20/2026 497891 0081 DURHAM There is a water leak in the ceiling above room 081. I can hear the water leaking and the ceiling tile is starting to bend like it will fall out soon. Could we get someone in to look at it? The leak is coming by the emergency exit door on the south wall. Sara Julich Closed
1/27/2026
1/21/2026 498020 M0425 DURHAM Roof leak. Watch area when we get moisture to pi point leaks. Edward Munholland Open
1/21/2026 498023 M0425 DURHAM The roof access door next to room M0425 can not get lock to turn and unlock. Edward Munholland Closed
2/5/2026
1/21/2026 498042 0129 DURHAM Durham Hall room 0129 feels like it's 10 degrees cooler than other rooms in the building. The Thermostat is set at 65, but it does not feel like 65 degrees in the room.? Christina Brady Assigned
1/22/2026 498132 0217 DURHAM There appears to be no heat and is extremely cold. Sara Julich Closed
2/2/2026
1/23/2026 498252 DURHAM Pump 9 in alarm on heating water Edward Munholland Closed
1/27/2026
1/26/2026 498383 M0025 DURHAM Repair brand new pump control panel that got damaged by plumbing leak. Please assign to me. Donald Gregory Materials-Awaiting
1/26/2026 498398 0143A DURHAM There are drips of water coming from a light fixture in the lobby of the Durham lab. The instructor currently has a tote collecting the water. She says it looks like this has happened before. Valerie Gregori Assigned
1/28/2026 499018 0333 DURHAM The heat does not seem to be working correctly in this office. The occupant states Lynne Dubert Assigned
1/29/2026 499067 M0425 DURHAM Please program AHU2 with a slower start-up time. Attn. Court, Michael Hanson Closed
1/30/2026
1/29/2026 499072 C0358 DURHAM Men's Bathroom door doesn't fully shut. Stays open a good 6-8" Pamela Newsome Assigned
1/30/2026 499191 0207 DURHAM Heat isn't working - very cold Shane Nehring Open
2/3/2026 502342 X0100 DURHAM Check lighting in East vestibule. Check to see if bulbs have been disconnected or removed, if so please replace. Edward Munholland Closed
2/3/2026
2/3/2026 502361 0139 DURHAM Re-install white boards, re-install pin boards, repair and paint scratch in a wall Mark Huss Assigned
2/3/2026 502402 X0100 DURHAM No power to lights. Please find why no power to ight fixtures in vestibule lighting. Edward Munholland Open
2/4/2026 502507 R0255 DURHAM In the men's room, the automatic lights shut off too quickly. There have been complaints that while in a stall, the light will turn off and won't turn back on until a person leaves the stall. Sara Julich Assigned
2/4/2026 502508 0218A DURHAM The sink in 218A has black water backed up into it. Sara Julich Assigned
2/4/2026 502509 0213 DURHAM 213 is cold and I don't think the heater has kicked on even through the thermostat says it's warm. Sara Julich Assigned
2/4/2026 502604 M0025 DURHAM AHU 4 keeps tripping on high static ATTN: Mark Schmitz Mark Schmitz Assigned
2/5/2026 502633 X0100 DURHAM No power to lighting fixtures in vestibule had area mechanic check to see if it was possibly bulbs he found no power to fixtures. Edward Munholland Open