NOTICE:

The Custodial Manager and Facilitators all carry cell phones so we can be contacted. See phone information below.

Contact Us

Emergency Pager #663-3734 - answered 24 hours a day.

Use our Feedback Form to contact our supervisory staff

Inclement Weather Policy - http://policy.iastate.edu/policy/weather/

(This feedback form and all information submitted is completely anonymous. If you would like for someone to contact you please include your name and a phone number.)

Give us a call at one of the numbers listed here.

Iowa State University

Green Cleaning Program

Routine Custodial Services (Monday through Friday 4am-4:00pm)

Routine Operations:

• Provided Monday through Friday
• Hours vary, most services: Monday through Friday 4am-4:00pm.
• Emergency response 7 days a week, 24hrs/day

Consisting Of:

• Sweeping, Dusting, Mopping
• Sanitizing, Restroom care, Locker room care
• Emptying Trash
• Provide support for Paper recycle
• Re-lamping
• Washing entrance windows
• Snow removal at building entrances
• Response to special needs
• Daily Interaction with Customer

Special Projects & Special Event Support

• Scheduled overtime hours 7 days a week, 24hrs/day

Consisting of:

Projects:

• Sealing and refinishing floors
• Shampooing carpet and carpet runners
• Annual space deep cleaning

Events: 

• Preparation for event
• Restroom care
• Trash receptacle management
• Trash pickup
• Spill management

Customer Requested Services

• Provided after covering routine services
• Requires a Service Request to be submitted

Consisting of:

• Customer cleaning needs beyond routine services

Billed Services

• Scheduled with customer 7 days a week, 24 hrs/day

Consisting of:

• Non general university funded areas
• Special events
• Customer requested special projects
• Customer service requests beyond routine services