2010 Academic Year Custodial Services Reduction Announcement

As we start the 2010 Academic year Custodial Services will be reducing services we provide to your building. 

Our goal will be to partner with you to make this as smooth of a transition as possible as we strive to do our best within the funding levels we have. 

Below is an example of the cards your custodian will be placing on each classroom podium and in each office. 

This card will provide you contact information and web page links to detailed information regarding services that impact your specific area. 

You may click on the following link for the changes that will be implemented:

http://www.fpm.iastate.edu/fees/Service_Level_Document.pdf 

Or visit our Custodial Department web page at: 

http://www.fpm.iastate.edu/custodial/standards.asp 

If you have any questions, please contact us. 

Thank You 

Contact Us

Emergency Pager #663-3734 - answered 24 hours a day.

Use our Feedback Form to contact our supervisory staff

(This feedback form and all information submitted is completely anonymous. If you would like for someone to contact you please include your name and a phone number.)

Give us a call at one of the numbers listed here.

Routine Custodial Services (Monday through Friday 4am-4:00pm)

Routine Operations:

• Provided Monday through Friday
• Hours vary, most services: Monday through Friday 4am-4:00pm.
• Emergency response 7 days a week, 24hrs/day

Consisting Of:

• Sweeping, Dusting, Mopping
• Sanitizing, Restroom care, Locker room care
• Emptying Trash
• Provide support for Paper recycle
• Re-lamping
• Washing entrance windows
• Snow removal at building entrances
• Response to special needs
• Daily Interaction with Customer

Special Projects & Special Event Support

• Scheduled overtime hours 7 days a week, 24hrs/day

Consisting of:

Projects:

• Sealing and refinishing floors
• Shampooing carpet and carpet runners
• Annual space deep cleaning
• Shampooing upholstered furniture

Events: 

• Preparation for event
• Restroom care
• Trash receptacle management
• Trash pickup
• Spill management

Customer Requested Services

• Provided after covering routine services

Consisting of:

• Customer cleaning needs beyond routine services

Billed Services

• Scheduled with customer 7 days a week, 24 hrs/day

Consisting of:

• Non general university funded areas
• Special events
• Customer requested special projects
• Customer service requests beyond routine services

   

  

  Iowa State University

  

  Green Cleaning Program